Published Fixes

Luma Knowledge 3.4

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1978

Luma KM not creating content in Portuguese

Luma Knowledge 1.16

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1659

Help texts is not getting displayed during artifact creation.

Luma Knowledge 1.15.1

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1669

Issue with Federated Service. Contact sync job fails if the body is configured as separate key value pairs instead of JSON object.

KMS-1679

Intermittent issues with Confidence score calculations. In some cases, confidence score thresholds are not honored, which leads to incorrect confidence band assignment.

Luma Knowledge 1.14

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1624

Data issue with Dashboard export information. The ‘User request insights → Hot Spots’, ‘Total Requests’ data should be presented in percentage.

KMS-1580

Issue with Knowledge Gap information. On ‘User Request Insights’ section, the Knowledge Gap recommendations shows duplicate content.

KMS-1579

Data mismatch for Positivity Rate KPI

KMS-1582

Knowledge Article with re-direct link does not work correctly when accessed via Luma Virtual Agent

KMS-1576

Issue with Metadata update in QnA pair. When a metadata (Subject, Topic, Actions or motivation) is removed from the QnA, system regenerates metadata from Question and Answer. This reintroduces the metadata removed manually.

KMS-1575

An Artifact retired in Luma Knowledge remains accessible to end-users through Luma Virtual Agent.

KMS-1568

Technical error on clicking on Federated service workspace

Luma Knowledge 1.13.3

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1574

Performance issue with Knowledge gap job. KM debug logs are not loading and Curation Service is unresponsive due to CPU spikes caused by the job.

Luma Knowledge 1.12.5

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1521

Federated Services Cleanup job is not working. Clean up job should archive the sync job responses and execution logs based on the cleanup job configuration.

KMS-1526

Issue with metadata generation for artifacts curated with Manaul FQA template. When Creating an artifact with Manual Faq Template, Subjects and Actions Metadata for the FAQs is not getting updated based on Metadata Extraction script in the template.

Luma Knowledge 1.12.4

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1510

Issue with Federated Service - view a subroutine. Subsequent attempts to view subroutine fail and throws an error.

KMS-1512

Unable to open published articles from Search results. Published version of artifact is not getting created when artifact is created through Bulk import or via federated services.

KMS-1514

Filters on Knowledge Store such as State, Domain, Topic, Created Date not working.

KMS-1515

Copy to clipboard freezes browser when the data to be copied is large.

KMS-1517

Issue with Order of Articles in the Search result. If Confidence scores are same, Knowledge Articles should be sorted based on the relevancy scores.

KMS-1519

Updates to subroutine are lost when data object is saved after updates to subroutine.

KMS-1521

Federated Services Cleanup job is not working. Clean up job should archive the sync job responses and execution logs based on the cleanup job configuration.

Luma Knowledge 1.10

This release contains the following bug fixes:

Defect ID

Description

Defect ID

Description

KMS-1364

Knowledge search is case sensitive. Search queries such as 'Kronos' and 'kronos' yield different result set results.

KMS-1363

On Knowledge Store, search with uppercase characters does not work.

KMS-1354

Issue with REST Integrations with third-party systems not working.

KMS-1288

On adding a new user to a default group, Group member counts is not incrementing.

Luma Knowledge 1.9.1

This release contains the following fixes and features:

Defect ID

Description

Defect ID

Description

KMS-1355

Tenant Configuration parameter 'Default artifact state on curation' is not working. Artifact is always created in Draft state.

KMS-1357

Issue with the Artifact list presented to the user for a Search. When a search results on too many answers, the artifacts are not sorted according to relevancy score.

Luma Knowledge 1.7

This release contains the following fixes and features:

Defect ID

Description

Defect ID

Description

KMS-1228

On Knowledge Store, the Artifact Edit button appears for Published artifacts.

KMS-1229

Data correction API endpoint generateTextAndHtmlForQnas not working.

KMS-1230

Unable to Open FAQs from Dashboard.

Luma Knowledge 1.3

This release contains the following fixes and features:

Defect ID

Description

Defect ID

Description

KMS-201

'Persistence' is failing whenever multiple documents are uploaded through URL/Doc at the same time.

KMS-531

Domain should change when artifacts are attached from one domain to another domain.

KMS-566

Unable to save metadata from a quick view of graph for FAQ

KMS-577

The topic name is not visible after adding by linking to the topic.

KMS-584

Unable to check out the published artifact when it does not have mandatory metadata

KMS-585

Quick view: Error in saving changes after editing

KMS-586

Knowledge Graph: Relate topic dropdown should not list topics

KMS-587

User Insights: Ignore Knowledge gaps with no metadata

KMS-595

Artifact Details: Unable to add new FAQ for the draft artifact

KMS-375

End-user search - Different results for the same no of artifacts and same no of unique topics

KMS-376

End-user search - Decision topics are coming when results are less than MNDL.

KMS-512

Knowledge Graph: Subtenant to have the option 'Create domain' instead of 'Create topic.'

KMS-517

All existing labels related to the domain should refer to only the term 'Domain' in the UI.