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All interactions between users and the bot are captured and available in the Conversation History workspace in the Bot Builder interface. Using the Conversation History, Administrators, and Skill Developers can view the bot and user interactions grouped as conversations and understand the details of underlying system events. This is particularly useful when troubleshooting problems that occur with the bot, configured channels, or integrations. A conversation begins when a user enters a phrase and starts a skill. The conversation ends when the skill fulfilled by executing all steps as part of the conversation flow, user ends the conversation by //abort command, due to idle time out in the conversation flow and current skill branches to the next skill. The Conversation history is stored at the bot level within the tenant.

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