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Service is a not a new object, it is a configuration item that is classified as a service, using a configuration parameter. The slice configuration parameter SLA_BUSINESS_SERVICES_IDENTIFIER_CLASSES is used to identify services. It lets you configure which CCTI classes appear under the service category. For example, if you want all the applications to appear as service, all the CIs that have the class Service or Application are categorized as a service. For more information about this configuration parameter, see SLA Business Service Identifier Classes.
Roles and User Permissions
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