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This article describes how to install and configure the CMDB Gateway probe and Cloud Service Management (CSM) Service Desk adapter. These components help synchronize data between Nimsoft Monitor data and CA Unified Infrastructure Management (UIM) and the CMDB data.
The Service Desk adapter (sdsync) helps you to synchronize the Nimsoft Monitor UIM data with the CMDB data.
Install Service Desk Adapter
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- java_jre version 1.6.0 or above
- Nimsoft UIM CMDB Gateway Probe (cmdbgtw) version 1.03 or above
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