To add attributes to assets, update the Custom Asset/CI Attribute Template. The Custom Asset/CI Attribute Templates are applied to the assets based on the model of the asset. For example, an asset is of the model Dell Latitude M 4700, if that model has CCTI Hardware Server then the Hardware Server template is applied to that asset. For more information, see Manage Models. ServiceAide Cloud Serviceaide Intelligent Service Management (CSM) has 12 out of the box asset attribute templates:
...