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General
Mandatory input for each operation
- Credeintials Credentials - Web Service Client User authentication credentials
- extendedSettings - Extended Settings such as response format.
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- DefaultServiceResponse JavaBean container which stores the specific bean response for Web Services operation
Notes: - While creating an entity, values for fields such as Row ID (Unique system generated), Entity ID (System generated )should not be entered as input parameter values.
- While updating an entity, values for fields that already contain a Read only value should not be entered as input parameter values.
getWorklog
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Id: 143
Returns an excerpt pertaining to the specified the worklog.
Input Parameters
worklogId - Worklod Id for which details should be fetched.
Output
Case#, Client Viewable, Created By, Created By Contact ID, Created On, Item ID, Last Modified,
Modified By , Row ID, Ticket Type, Time Spent (Min), Work Log Type, Work Log Type Code, Worklog Date ,
Worklog Description