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For further details, please refer to Tenant Information

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Subscription

This section is helpful in viewing subscription details like allocated licenses, consumption and purchase history. An administrator can also update Contact details who receive subscription usage alerts.

For further details, please refer to Subscription

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This section defines Agent Chat Console settings like messages, timeout intervals for agents and end-users, User Information to be displayed on the Agent chat console.

For further details, please refer to /wiki/spaces/DOC/pages/1239777648

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Channel Notifications

On this section the administrator can create and send out notifications like company announcements, outage notifications etc on user's registered channels. Here you can also view notification status i.e. In progress and Completed notification activities through History tab.

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For further details, please refer to Follow-ups

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API Access Keys

This section allows an administrator to create and manage API Access Keys that are used in API calls to perform operations or get the information from Luma Tenant or Bot with proper identification and authorization.

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