Page Comparison

General

Mandatory input for each operation

• Credentials - Web Service Client User authentication credentials
• extendedSettings - Extended Settings such as response format.

Each Operation returns -

• DefaultServiceResponse JavaBean container which stores the specific bean response for Web Services operation
  Notes:
• While creating an entity, values for fields such as Row ID (Unique system generated), Entity ID (System generated) should not be entered as input parameter values.
• While updating an entity, values for fields that already contain a Read only value should not be entered as input parameter values.

getWorklog

Id: 143
Returns an excerpt pertaining to the specified the worklog.

Input Parameters
worklogId - Worklod Id for which details should be fetched.

Output
Case#, Client Viewable, Created By, Created By Contact ID, Created On, Item ID, Last Modified,
Modified By , Row ID, Ticket Type, Time Spent (Min), Work Log Type, Work Log Type Code, Worklog Date ,
Worklog Description