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This document describes the steps to integrate NSD Gateway (nsdgtwDX Infrastructure Manager (formerly CA Unified Infrastructure Manager) with Intelligent Service Management.  

Introduction

This document describes the steps to configure the NSD Gateway the DX Infrastructure Manager after you have installed install the nsdgtw probe in UIM.

Instructions

Under  Image Added
In the nsdgtw configuration screen you will need to input must specify the following details Image Removed
 :

  1. nas address - Specify the nas address in UIM
  2. Server URL: This should be the Intelligent Service Management URL that you are trying to connect to. Please use the table below to understand which URL to use.

Americas Production

https://ws-prod1.serviceaide.com/servicedesk

Europe Production

https://ws-prod2. serviceaide.com/servicedesk 

Australia Production

https://ws-prod3. serviceaide.com/servicedesk 

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