This document contanis:
List of The web services wrapper interface to enable access to the existing Nimsoft Service Desk "XXXXX" functionality underneath that is being exposed as a web service.
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This is the Web Services wrapper around the conventional Support Console (Instance Management) functionality available within the Nimsoft ServiceDesk that aids in automatic provisioning and deprovisioning of tenants. It provides a set of administration and management capabilities necessary to provision tenants and thus assists the production support team in effectively provisioning new tenants as well as configuration and management of existing tenants inside a deployed application instance.
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The web services wrapper interface to enable access to the existing Nimsoft Service Desk functionality for all Types of Tickets underneath that is being exposed as a web service.
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This is a generic web service that offers the utility operations.
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This web service has function which returns available workflow actions on any of the provided ticket id. It will be based on ticket state and privilege to web service user.
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