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API Access Keys allow external systems to access the Luma Virtual Agent platform with proper identification and authorization. 

To access the API Access Keys, click Settings on the left navigation panel in the Bot Builder.

  1. Click Create API Key

  2. Enter the name for the new Key. The Key name provides an indication of the integration or use of the Key.

  3. Select the Status for the Key. When a Key is set to Inactive, access from external systems will be denied.

  4. Click Next.

  5. Provide the required permissions on the Permissions page.

Using the API Access Key in the API Request Header

You need to pass the below details as Header Fileds in the API Request.

  1. Tenant External ID: It helps identify the tenant in the Virtual Agent Platform which can be retrieved from the Tenant Information page in the Settings menu. 

  2. API Access Key:  It helps to identify and authorize the external application.

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