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At times, you might have already tested content in one Bot and want to move the content to another Bot like Staging environment to Production.

Luma Bot builder application provides Export and Import feature which enables you to export Custom Skills, OOTB Skills, Default System skills, and Small talk without having the need to recreate the content in the target Bot.

Exporting Skills  

The Export process allows us to export All or Specific Skills that are available in your Tenant.

Based on your selection, selected Skills or All Skills will be exported and downloaded to your local computer in .zip format.

Importing Skills

Select the exported file on your Target system to Import the Skills.

Click on Import and the I. To Export All Skills, follow the below steps:

  1. Navigate to Export& Import

  2. Click Export on the Export & Import page

  3. Select Skills under Skill Builder option

  4. Click Export. The Skills will be downloaded in a .zip file on your local computer.

II. To Export Specific Skills, follow the below steps:

  1. Click Skill Builder on the Bots menu on the left navigation panel. 

  2. Select the Skills you want to export by clicking the checkbox

  3. Click the more options icon and then click Export

  4. The selected Skills will be downloaded in a .zip file on your local computer.

Importing Skills

The Import process allows you to Import the Skills to the target system.

Follow the below steps to import the file:

  1. Browse and select the exported file and the file name will automatically be populated.

  2. Click Import and select Yes to confirm the Import process

  3. The Import status is displayed once the Import process starts.

After completion of the Import process, your Skills are ready for use in the Target system without recreating the same.