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  1. Add Display Precise Answer to the Conversation flow.

    Image Removedimage-20240805-103746.pngImage Added

  2. On the properties panel, select the checkbox 'Select View Articles…' to provide an option to view the article along with the precise answer.

  3. Provide the label for the article view option.

    Image Removedimage-20240805-103913.pngImage Added

Info

Source and Parent Knowledge Article information is displayed with each Knowledge article in the results.

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