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This article includes the following topics:

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You can install Discovery processors on multiple on- premise servers. Each of the installed Asset Discovery Processors is registered to a single Asset Discovery Manager. Once the assets are discovered, the Asset Discovery Processor pushes all the gathered information to the Asset Discovery Manager. Asset Discovery Manager sends all the asset information from on-premise server to the Cloud Service Management using the built-in bulk import functionality. The turnaround time for a discovery scan depends on your environment. For example, network latency, endpoint response time, hardware, and the accuracy of the credentials that are supplied to discovery. To avoid network latency, install Asset Discovery Processor in the target network. Subtenancy is not supported for discovery-related functionality.

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Prerequisites for Native Discovery

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  • Active MQ Service
  • Apache Couch DB Service
  • Asset Discovery Manager Service
  • Asset Discovery Processor Service 
Upgrade Instructions

When you upgrade to the latest release of the Cloud Service Management application, you must also upgrade the Asset Discovery Manager installer. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.

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Upon the successful installation, Asset Discovery Processor service is registered as a Windows service. The service then runs on the user specified port and reports to Asset Discovery Manager.

Upgrade Instructions

When you upgrade to the latest release of the application, you must also upgrade the Asset Discovery Processor. The application will prompt you upgrade the Asset Discovery Manager and Asset Discovery Processor. If the installer is not upgraded discovery will not work because of compatibility issues.

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  • AIX
  • HPUX
  • Linux
  • Solaris
  • Windows
  • z/Linux

Virtualization:

  • VMWare ESXi

Discovery Status

To access the Asset Discovery Status tab, navigate to MANAGE, ADMINISTRATION,  Asset, and Asset Discovery Status . Schedule a discovery scan, navigate to the Asset Discovery Status. After you schedule a discovery scan, you can verify its status from the application. 

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For more information, see Manage AssetsAsset ManagementManage Models, and Manage Manufacturers.

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Discovery fetches only the high-level information about the software such as the Software Name, Publisher, and Version information. Discovery uses the following mechanisms to fetch installed software information about different operating systems.

Windows

Code Block
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall

Linux


Code Block
rpm -qa --qf '%{NAME};%{VERSION};%{DIRNAMES};%{INSTALLTIME};%{VENDOR};%{ARCH}::'
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AIX
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lslpp -l -c -q all 
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lslpp -hc -q all
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HP-UX
Code Block
swlist -v -l product -a directory -a install_date -a architecture -a revision -a title -a is_patch | egrep -v 'vendor|product|^#'

Solaris


Code Block
pkginfo -c application -l | egrep 'PKGINST|NAME|ARCH|VERSION|BASEDIR|VENDOR|INSTDATE'