Following The following are the issues that exist in Luma Virtual Agent.
Areas of Impact | Description | Reference | ||
|---|---|---|---|---|
Chat Channel | Attachment/file name is not displayed when the conversation is loaded as history in the web/test widget & Agent chat console. | VSA-8503 | ||
Tenant settings | Edit API access keys: Unable to save API access key after a required field validation Workaround - When a user runs into this issue, the workaround is to exit the Edit API access keys form, select the access key and enter edit mode again, make modifications to permissions as required & not deselect all permissions (at least one permission is required) - Click Save. | VSA-8502 | ||
Conversation History | Response sent, Conversation Errored & Contact Custom Attributes Updated events appears multiple times in Events filters | VSA-8450 | ||
Conversation history | Integration -> URL encoded | Outbound mapping payload is shown as JSON instead of encoded text | VSA-8569 | |||
Dates should not be fixed at the top and bottom of conversation history details | VSA-8287 | |||
Small | talk Talk / | system skillsIssue System Skills | The issue with Skill matching and NLP training in Small talk / system skillsSmall Talk / System Skills | VSA-8411 |
Small Talk/ System Skills - NLP & training issues - may impact presales demo in absence of a trained dataset. | VSA-8411 | |||
Bot Information | Profile language resets to Bot Language after opening the test widget. (This issue occurs when the bot language & user's profile language are different)
| VSA-8464 | ||
Agent Chat Console | Intermittent | Firefox v75.0: Navigation from Agent Chat Console to other workspace fails. (Intermittent & low frequency of occurrence; the workaround is to use Firefox in incognito mode or a different browser) | VSA-8461 | ||
Conversation history | Events executed after integration execution event are not displayed in the Debug console when the integration call returns a large volume of data | VSA-8497 | ||
Chat Channel | Scrolling through conversation history in the Test widget is not smooth and momentarily scrolling freezes when fetching history with a large number of cards | VSA-8423 |
...
Skill Builder | Time attribute overriding || Validations are becoming blank when change the prompt type from text to quickreply. | VSA-9815 |
Bot Not prompting for the number attribute when we have configured the number attribute after long attribute in the skill | VSA-9814 | |
Time attribute : Complete calendar UI is not displaying at skill level. | VSA-9793 | |
Maximum length Field validation message is little bit truncated (very close) to the below list field. | VSA-9692 | |
Transformation functions not supported for List type of attributes - may prevent implementation of certain use cases. | VSA-9409 | |
Tooltips for set attribute & transform widgets are not aligned to the fields they refer to. | VSA-9406 | |
Skills: There is no Characters limit on UI. | VSA-8279 | |
Expanding/Collapsing conversation items works inconsistently | VSA-7258 | |
Bot Builder Login | The application is not redirected to the login screen when the user closes the error popup after the session timeout. | VSA-9535 |
Export and Import Bot | Performance Issue | Users Bulk Import with huge set takes a long time | VSA-6306 |
Swagger | In Swagger URL | expanding of post API calls it keeps on loading | VSA-7739 |
User Administration | Profile language resets to Bot Language after opening the test widget. | VSA-8464 |
Groups || Last modified time is not getting updated after updating the group. | VSA-7200 |