Known Issues

The following are the issues that exist in Luma Virtual Agent.

Areas of Impact

Description

Reference

Areas of Impact

Description

Reference

Conversation history

Fo a skill with with url encoded integration operation, Outbound mapping payload in Conversation History is displayed in JSON template instead of encoded text.

VSA-8569

Bot Information

Profile language resets to Bot Language after opening the test widget. The issue occurs when the bot language and user's profile language are different.The translation Library currently used does not support component-specific languages.
As a workaround, refresh the page or re-login to the Bot Builder to set the Bot Builder Language as default configured language for your bot.

VSA-8464

Agent Chat Console

Intermittent issue on Firefox v75.0: Navigation from Agent Chat Console to other workspace fails. 
The workaround is to use Firefox in incognito mode or a different browser.

VSA-8461

Skill Builder

Transformation functions cannot be applied on List type of attributes

VSA-9409

Swagger

On expanding POST API calls on Swagger URL, respective forms are not getting rendered.

VSA-7739

User Administration

When executing group operations such as associating users, disassociating users or permission updates, 'Last Modified on' field for the respective custom group is not updated.

VSA-7200

Skill Execution

For Non-English tenants, Time attribute is throws a validation message even after providing valid information.

VSA-9820