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Supervised Training
- Supervised Trainingfeature Training feature helps Tenant administrators or Developers to identify and associate unmatched phrases to System Skills and Custom Skills available in Luma.
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- The Setting page allows Administrators to set tenant-level configurations. Here you can manage Licenses and settings such as Agent chat console settings, KPI settings. The workspace is also used to trigger Followup Follow-up and broadcast notifications.
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From the Help menu, you can view the product and training documentation available for Luma:
- Guides: Here, you can go through the Guides that provide an overview of Luma features and how to navigate through Luma.
- Product Documentation: This sections link to the Product documentation /wiki/spaces/CHAT/pages/1029668951.
- Training Videos
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- Learn More to view additional training documentation.
- Serviceaide Community to Serviceaide Community
- Contact Support to log in to the support portal.
User Profile
Click the 
icon on the main navigation panel on the left to view the User Profile. The User Profile shows the current logged-in user key information about their account in the Luma Virtual Agent platform. The profile includes Username, ID, Email address, Role, Phone number, and so on. A user can leverage this page to update their profile details, including changing their password.
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