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This article describes how the Bot configurations, Tenant Configurations, Custom Skills and Attributes, and OOTB Skills can be exported from one Bot and imported to another. This feature is useful when you have already tested content in one Bot and want to move the content to another Bot without having the need to recreate the content in the target Bot.
Navigate to the Export and Import page, by clicking on the Export & Import button on the left navigation panel in the Bot builder. The following page appears as shown below.
Export Process
The Export process allows us to export the complete bot or specific components of the Bot. You will be prompted for this option when you want to start the export process.
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- Click Export in the Export & Import page. The following screen appears:
Various options are provided which you can select to export from the given Bot. You can export individual components or the complete bot. - Select the components which you want to export.
- Click Export. The components will be downloaded in a .zip file on your local computer and you will be redirected to the main Export and Import page.
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When Exporting a specific component from the Bot, all the related components are also exported. This ensures that the component configured does not break and is usable upon import. For Example:
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Exporting Specific Skills
In addition to the Bot Export, an additional option to export All/Specific Skills is available in the Skills Builder on the Skills tab.
The following steps explain how to select All Skills or specific Skills for Exporting:
- Click Skill Builder on the Bots menu on the left navigation panel. The Skill list screen will appear as shown below:
- Select one or more skills by clicking the checkbox or select all skills by clicking the checkbox on the header grid. Click the more options icon
on the right side of the grid. Click Export to continue.
- A pop-up window appears as shown below. Select the required option to confirm whether you want to export the selected Skills or All Skills. Else, you can cancel the process also by clicking Cancel.
- The selected skills/all Skills will be downloaded to your local computer in .zip format.
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- Browse and select the exported file. Alternatively, you can also drag and drop the file in the designated area for import.The file name will automatically populate and you can add a description so that you have a history of what was imported.
- Click Import to begin the importing process.
- A confirmation pop-up will be displayed to the users as a warning that the process is non-reversible and aborting the operation in the middle of the process will not revert to the previous state of the Bot.
- Select Yes to start importing the selected file.
The Import status is displayed once the Import process starts. This shows the progress of the upload. - Click the Refresh icon to update the status of the Import process. The Import History section will also start displaying the recently imported files and the current import will have the status set to In Progress.
- Click on the record to view the detailed logs/summary of the import process. For example, the File Name, Initiated By, Status, Start Time, End Time, Total Time, and the details of what objects/components have been imported with its count.
- The Details the section shows the objects imported and its status. In the summary grid, click on the count to filter the records in the Details section.
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