Title: Managing Tickets  
Owner: Former user
Creator: Former user Aug 26, 2015
Last Changed by: sneha.tripathi Apr 16, 2021
Tiny Link: (useful for email) https://serviceaide.atlassian.net/wiki/x/YD8t
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Hierarchy
Children (15)
    Page: Configure Support for a Direct URL
    Page: Manage Categorizations
    Page: Create and Manage Catalog Items
    Page: Manage Common Ticket Actions
    Page: Manage Ticket Locks
    Page: Manage Ticket Priority
    Page: Set Specific Ticket Fields
    Page: Configure a Reason Code for Ticket Updates through Email
    Page: Apply Status and Reason Code of Child Tickets to Parent Tickets
    Page: Understand Ticket Number Generation
Labels
Global Labels (4)
Time Editor  
Apr 16, 2021 16:55 sneha.tripathi View Changes
Feb 19, 2018 08:35 priti.hota (Deactivated) View Changes
Mar 03, 2017 18:39 Amy Le (Unlicensed) View Changes
Jul 04, 2016 11:39 Former user View Changes
Published by Scroll Versions from space CNSD707 and version CSM_Goldfish
Jul 04, 2016 11:39 Former user  
Published by Scroll Versions from space CNSD707 and version CSM_Goldfish