Import Status

Import Status provides a historical view of document import requests raised in your tenant. Here you can find the list of document import requests for Artifact creation using Knowledge Templates, files imported, and their completion status. Luma Knowledge processes each document as a source file for artifact creation. For Successful uploads, a new artifact is created and the system generates ontology from the Summary.

The Import status workspace is also used to resolve any import failures. For a failed document, you can view the error details and perform bulk actions such as reprocessing the file using another Knowledge Template or downloading a copy of the document and retry processing after making the required updates.

View Import Request Details

To view the Import status, follow the below steps:

1. Navigate to curation → Import Status.

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2. On the Import Status page, you can view the list of all the Import requests. You can view the following details for each task:

   1. Task ID represents the unique id for the request.

   2. Import ID is the name of the Zip file imported.

   3. Type represents the request type.

   4. Category represents the Domain under which the documents are imported.

   5. Added On is the date when document import is raised.

   6. Status is the import completion status

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3. Select the required task to view the details. You can also use the Search box to find the task using the Import ID or zip file name.

4. The Status Details screen now appears with the list of documents imported and their respective Artifact creation status.

   
   Following are the details available:

   1. Upload Summary:

      1. Template is the Template used to import the documents and create Artifacts.

      2. Documents Count is the count of the documents uploaded.

      3. Successful Artifacts represent the count of successful Artifact creations.

      4. Failed Artifacts is the number of artifacts that failed Artifact creation.

   2. Document List: All the documents imported as part of the request are listed here. Following details are available for each document:

      1. ID represents the unique ID generated for each document.

      2. Name is the name of the document uploaded

      3. Status is the artifact creation status for the document.

      4. Message field contains the error details if the Artifact creation fails i.e. Status is Failed.

      5. For successful document import, Artifact ID contains the ID of the new Artifact created in Luma Knowledge. You can click on the Artifact ID to view the Artifact details in Knowledge Store.

      6. Updated On is the date and time when the document is processed and the artifact is created.

Bulk Actions

When the uploaded document does not follow the selected Knowledge Template or the document does not contain the mandatory details required to create artifacts, the upload fails. In such a case, Artifact is not created. Luma Knowledge allows the curator to view the error details and reprocess such files.

Following actions can be performed on the failed documents:

Download Failed Documents

Using this option, you can download a copy of the failed documents that could not create Artifact. These documents may fail due to mismatched format or unavailability of a mandatory field. You can view the error details and update the document as required. The updated document can be imported again for artifact creation.

Reprocess Failed Documents

Using this option, you can reprocess the failed documents using another template. The bulk action allows the curator to re-import the failed documents in the request with a different template configured for the tenant.

To reprocess the file,

1. Select Reprocess Failed Documents.

2. Choose a template

3. Click Yes.

A new import request is created and added to the Import Request list. Documents are revalidated based on the selected template and Artifacts will be created accordingly.