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Like the other Luma chat channels, the Mobile app can also converse with your Virtual Agent. It can look for information, execute pre-defined services, or trigger process workflows. The Mobile App is available for all types of users in your organization.
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One of the major benefit with the Mobile app is the No channel configuration. Luma Mobile App does not require administrator to configure the channel. Once the channel is enabled, End-users can just download the Luma Mobile app from the App store or Google play store and use the QR code or environment details to login. |
End-Users can use the mobile app to:
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