This document contains:
List of The web services wrapper interface to enable access to the existing Cloud Service Management functionality that is exposed through the SOAP web services API.
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/wiki/spaces/CloudITSM/pages/4043198Attachment
This is the Web Services wrapper around the conventional Support Console (Instance Management) functionality available within the Nimsoft ServiceDesk in Cloud Service Management that aids in automatic provisioning and deprovisioning of tenants. It provides a set of administration and management capabilities necessary to provision tenants and thus assists the production support team in effectively provisioning new tenants as well as configuration and management of existing tenants inside a deployed application instance.
/wiki/spaces/CloudITSM/pages/4043197Ticket
The web services wrapper interface to enable access to the existing Nimsoft Cloud Service Desk Management functionality for all Types of Tickets underneath that is being exposed as a web service.
/wiki/spaces/CloudITSM/pages/4043199utility
This is a generic web service that offers the utility operations.
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/wiki/spaces/CloudITSM/pages/4043207ValueList
This web service has function which returns available workflow actions on any of the provided ticket id. It will be based on ticket state and privilege to web service user.