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This document contanis:List of The article contains the list of web services wrapper interface to enable access to the existing Nimsoft Service Desk "XXXXX" functionality underneath existing Intelligent Service Management functionality that is being exposed as a web servicethrough the SOAP web services API.

This is the Web Services wrapper around the conventional Support Console (Instance Management) functionality available within the Nimsoft ServiceDesk that aids in automatic provisioning and deprovisioning of tenants. It provides a set of administration and management capabilities necessary to provision tenants and thus assists the production support team in effectively provisioning new tenants as well as configuration and management of existing tenants inside a deployed application instance.

/wiki/spaces/CloudITSM/pages/4043197

The web services wrapper interface to enable access to the existing Nimsoft Service Desk functionality for all Types Attachment

The web services wrapper interface is to enable access to the existing Intelligent Service Management functionality for all types of Tickets underneath that is being exposed as a web service.

/wiki/spaces/CloudITSM/pages/4043199utility

This is a generic web service that offers the utility operations.

/wiki/spaces/CloudITSM/pages/4043203

/wiki/spaces/CloudITSM/pages/4043201

/wiki/spaces/CloudITSM/pages/4043207ValueList

Worklog

WorkflowAction

This web service has function which returns available workflow actions on any of the provided ticket id. It will be is based on the ticket state and privilege to the web service user.

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