This article lists out the number of out-of-the-box skills for Azure, which the administrator can import into their Bot. Luma VA uses these skills to guide the user through a conversation to create and view tickets in their Service Management system.
To import these skills into your bot, please contact support@serviceaide.com. The team will send you a zip file with all the OOTB skills and associated entities that can be imported into your bot using Bot Export and Import. It is strongly suggested that you do this first in your Staging environment. Once created, Attributes cannot be deleted.
Skills | Description | Permission | Top Phrases to Trigger the Skill | |
|---|---|---|---|---|
1 | Add an owner to the AD group | To add a new owner to the AD group | Analyst | Add owner to AD group |
2 | Add a member to an AD group | To add a new member to an AD group | Analyst | Add member to AD group |
3 | Delete an AD group | To delete a AD group in Azure | Analyst | Delete AD group |
4 | Create a group | Create a new group in Azure | Analyst | Create group |
5 | Remove an owner from the AD group | To remove an owner from the AD group | Analyst | Remove owner |
6 | Remove a member from the AD group | To remove a member from the AD group | Analyst | Remove member |
7 | Add mobile number to AD user | To add mobile number to an AD User account | Analyst | Add mobile number to AD user |
8 | Add other mails to AD User | To add other mails to an AD User account | Analyst | Add mails to AD User |
9 | Delete an AD user | To delete an AD user account in Azure | Analyst | Delete AD user |
10 | Disable AD user | To disable an AD user account in Azure | Analyst | Disable AD user |
11 | Enable AD user | To enable an AD user account in Azure | Analyst | Enable AD user |
12 | Create AD user | To create a new Ad user in Azure | Analyst | Create AD user |
13 | AD Reset password | To reset AD account password | SSU | Reset AD password |
Related topics:
- Connector Compatibility Matrix
- Out-of-the-box Operations for Wendia (POB)
- Out-of-the-box System and ITSM Skills for ISM
- Out-of-the-box System and ITSM Skills for SDM
- Out-of-the-box Skills for ServiceNow
- Out-of-the-box Skills for Cherwell
- Out-of-the-box Skills for Jira
- Out-of-the-box Skills for TOPdesk
- Out-of-the-box Skills for ConnectWise
- Out-of-the-box Skills for Azure
- Out-of-the-box Skills for ChangeGear