Out-of-the-box Skills for Azure

This article lists out the number of out-of-the-box skills for Azure, which the administrator can import into their Bot. Luma VA uses these skills to guide the user through a conversation to create and view tickets in their Service Management system.

To import these skills into your bot, please contact support@serviceaide.com. The team will send you a zip file with all the OOTB skills and associated entities that can be imported into your bot using Bot Export and Import. It is strongly suggested that you do this first in your Staging environment. Once created, Attributes cannot be deleted.

	Skills	Description	Permission	Top Phrases to Trigger the Skill

	Skills	Description	Permission	Top Phrases to Trigger the Skill
1	Add an owner to the AD group	To add a new owner to the AD group	Analyst	Add an owner to the AD group Add owner to group
2	Add a member to an AD group	To add a new member to an AD group	Analyst	Add an AD user to group Add a member to AD group add user to a group add a user to AD group add a user to group
3	Delete an AD group	To delete a AD group in Azure	Analyst	Delete an AD group Delete a group
4	Create a group	Create a new group in Azure	Analyst	Create group Create a group
5	Remove an owner from the AD group	To remove an owner from the AD group	Analyst	Remove an owner from the AD group remove owner from group remove owner from the ad group
6	Remove a member from the AD group	To remove a member from the AD group	Analyst	Remove a member from the group Remove a member from the AD group
7	Add mobile number to AD user	To add mobile number to an AD User account	Analyst	Add phone number to an ad user Add mobile number to an AD user Add mobile number to AD user
8	Add other mails to AD User	To add other mails to an AD User account	Analyst	Add mail id to AD User Add other mails to AD User
9	Delete an AD user	To delete an AD user account in Azure	Analyst	Delete an AD user Delete a user
10	Disable AD user	To disable an AD user account in Azure	Analyst	Disable AD user Disable user Disable a user
11	Enable AD user	To enable an AD user account in Azure	Analyst	Enable AD user Enable user
12	Create AD user	To create a new Ad user in Azure	Analyst	Create AD user Create user
13	AD Reset password	To reset AD account password	SSU	Reset AD password Reset AD user password reset password

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