Out-of-the-box Service Configurations

Serviceaide Automation (ESA) provides various out-of-the-box Service Configurations that are used to establish a connection with third-party applications. When a workflow executes a discrete operation on a configured Mule App, ESA uses the connection information defined in the Service Configurations such as server IP address, admin credentials, Secret keys, etc to connect to the App.

For example, To Enable a user in AD, the service requires AD Server connection details, username, and password to connect to AD Server. These inputs are not provided by the end-user while executing the service and are set by the Administrator for the tenant.

Following are the out-of-the-box Service configurations available in ESA:

No.	Service	Description	Details	Service Configurations
No.	Service	Description	Details	Key	Details
1	Azure-Infra	Azure-Infra Configuration	The service is used to execute task in Azure infrastructure such as Create VM, Start VM, Stop VM.	config.azure-infra.accountname	Refers to your Azure account name
1	Azure-Infra	Azure-Infra Configuration		config.azure-infra.accountpassword	Add Azure account password
2	ISM	ISM Configuration	The service is used to connect to your Intelligent Management System (ISM) environment.	config.ism.slice-token	Refers to the ISM slice-token you want to connect to.
				config.ism.url	This is the URL to the ISM environment you want to connect to.
				config.ism.user-auth-token	Refers to the user authentication token required to connect to your ISM environment.
				config.ism.webservice-user-password	ISM web service password
				config.ism.webservice-username	ISM web service username
				config.ism.slice	Refers to the ISM slice you want to connect to
3	LDAP	LDAP Configuration	The service is used to execute tasks in your LDAP. You can manage users and execute tasks in the Active Directory using the configuration. For example, Create User, Reset password, Delete user, etc.	config.ldap.url	Refers to your LDAP URL
				config.ldap.password	Refers to the LDAP password
				config.ldap.principal.dn	Refers to the LDAP Distinguished Name required to connect to your LDAP.
4	LUMA1x	LUMA1x Configuration	The service is used to connect to your Luma 1.x environment.	config.luma1x.url	This is the URL to the Luma 1.x environment you want to connect to.
4	LUMA1x	LUMA1x Configuration		config.luma1x.luma.api.access.key	Refers to the API access key created in Luma to allow a third party system to connect to your tenant.
5	LUMA2x	LUMA2x Configuration	The service is used to connect to your Luma Virtual Agent environment	config.luma2x.url	This is the URL to the Luma VSA environment you want to connect to.
				config.luma2x.luma.tenant.externalid	Refers to your Luma VSA Tenant External ID
				config.luma2x.luma.api.access.key	Refers to the API access key created in Luma VSA to allow a third party system to connect to your tenant.
6	Powershell	Powershell Configuration	The service configuration allows you to connect and execute Powershell Script.	config.powershell.password	Refers to the machine or environment password where you can execute PowerShell or winrm service is running.
				config.powershell.domain	Refers to the machine or environment windows domain name where you can execute PowerShell or winrm service is running.
				config.powershell.username	Refers to the machine or environment username where you can execute PowerShell or winrm service is running.
				config.powershell.address	Refers to the machine or environment address where you can execute PowerShell or winrm service is running.
				config.powershell.useHttps	Refers if the system should use HTTPS to execute the script or command
7	Twilio	Twilio Configuration	Twilio Configuration allows you to send messages through Twilio API.	config.twilio.sms.from	Refers to the Twilio phone number to be used to send the message. This must be a Twilio phone number that you own, formatted with a '+' and country code, e.g.`+16175551212`(E.164format).
				config.twilio.sms.account.sid	Represents the Messaging Service SID to be used to send the SMS. When you use a Messaging Service SID, Twilio will automatically send your message using one of the phone numbers in your service pool.
				config.twilio.sms.auth.token	This is the authentication token required to connect to the Twilio API to send SMS.
8	AWS	AWS Configuration	The service is used to execute task in AWS such as Create instance, Start instance, Stop instance	config.aws.secretkey	Refers to the secret key required to allow a third-party system to execute task in AWS
8	AWS	AWS Configuration		config.aws.accesskey	Refers to the access key required to allow a third-party system to connect to your AWS account.
9	SSH	SSH Configuration	The service configuration is used to establish a connection with the SSH Host and execute scripts	config.ssh.hostname	Refer to the SSH Host
				config.ssh.username	Refers to the machine or environment username which is your SSH Host
				config.ssh.password	Refers to the machine or environment login password which is your SSH Host

Service Configurations are currently available out of the box. Tenant administrators add the connection and authentication details for the available services. To add a new Service Configuration to the list, contact the Serviceaide Support team.