Build and Publish bot

Owned by Bhavani.tvr (Unlicensed)
Last updated: Feb 05, 2021 by sneha.tripathi
2 min read

Build and Publish process is used to train the bot on conversations and Skills designed in Bot Builder. It ensures that Virtual Agent understands the user intent and processes the services as requested.

The Build and Publish process allows publishing any changes made to Skills and Attributes to make them available for the end-users. The process must be run in the following scenarios:

  1. Creation of a Skill

  2. Changes to User Phrases on Skills

  3. New Attribute (global) created

  4. Value, Synonym, and Regex Changes to an Attribute 

  5. Updates to Small Talk and System Skill

  6. Change the Skill status to Active or Inactive.  

Bot prompts the administrator when a Build and Publish run is required. A Red dot next to the Build and Publish option indicates that one or more items are Pending for Publish. A message banner also appears on the Build and Publish page in case there are items awaiting Publishing.

You may also see the pending items in the Skill Builder list and Attribute List with Pending for Publishing status. Any of the aforementioned updates are not available for users until they are published.

To Build & Publish the changes, follow the below steps:

  1. Navigate to Build and Publish.

  2. Click Build & Publish button.

  3. The Execution status changes to In Progress. The indicator on the left navigation changes from Red to Blue meaning from Pending to In Progress, which represents Ongoing Build and Publish activity. 

  4. Once the process is completed, a success message is displayed.

  5. Updated Skills or Attributes are ready for use.

Note: All the Build and Publish status are updated via toast messages- Start, In progress, Complete. Once Build and Publish is complete, you will be notified about the process status via the toast message. You can continue to make changes on the skill builder while the Build and Publish process is In Progress.