Important URLs
- Former user (Deleted)
- Richard Graves (Deactivated)
- Micah Garside White (Deactivated)
This article lists some important URLs related to Serviceaide Intelligent Service Management.
Environment URLs
| Environment | Location | Production URL | Production Email Domain | Staging URL | Staging Email Domain |
|---|---|---|---|---|---|
| csm2 | Germany | mail-prod2.serviceaide.com | mail-stag2.serviceaide.com | ||
| csm3 | United States | mail-prod3.serviceaide.com | mail-stag1.serviceaide.com | ||
| csm5 | Canada | mail-prod5.serviceaide.com | csm5staging.serviceaide.com | mail-stag5.serviceaide.com | |
| trial | United States | mail-trial.serviceaide.com |
CA Unified Infrastructure Management Integration URLs
URLs to WSDL Files
| Ticket Type | URL |
|---|---|
| Service Request | <nimsoft_monitor_integration_url>/servicedesk/webservices/ServiceRequest?wsdl <nimsoft_monitor_integration_url>/NimsoftServiceDesk/servicedesk/webservices/ServiceRequest?wsdl |
| Change Request | <nimsoft_monitor_integration_url>/servicedesk/webservices/ChangeRequest?wsdl <nimsoft_monitor_integration_url>/NimsoftServiceDesk/servicedesk/webservices/ChangeRequest?wsdl |
| Problem | <nimsoft_monitor_integration_url>/servicedesk/webservices/Problem?wsdl <nimsoft_monitor_integration_url>/NimsoftServiceDesk/servicedesk/webservices/Problem?wsdl |
| Incident | <nimsoft_monitor_integration_url>/servicedesk/webservices/Incident?wsdl <nimsoft_monitor_integration_url>/NimsoftServiceDesk/servicedesk/webservices/Incident?wsdl |
Service Name | URL |
|---|---|
Attachment | <nimsoft_monitor_integration_url>/servicedesk/webservices/Attachment?wsdl |
Bulk Upload | <nimsoft_monitor_integration_url>/servicedesk/webservices/BulkUpload?wsdl |
Categorization | <nimsoft_monitor_integration_url>/servicedesk/webservices/Categorization?wsdl |
Communication | <nimsoft_monitor_integration_url>/servicedesk/webservices/Communication?wsdl |
Configuration Item | <nimsoft_monitor_integration_url>/servicedesk/webservices/ConfigurationItem?wsdl |
Contact | <nimsoft_monitor_integration_url>/servicedesk/webservices/Contact?wsdl |
Defined Search | <nimsoft_monitor_integration_url>/servicedesk/webservices/DefinedSearch?wsdl |
Knowledge Article | <nimsoft_monitor_integration_url>/servicedesk/webservices/KnowledgeArticle?wsdl |
Organization | <nimsoft_monitor_integration_url>/servicedesk/webservices/Organization?wsdl |
Problem | <nimsoft_monitor_integration_url>/servicedesk/webservices/Problem?wsdl |
Role | <nimsoft_monitor_integration_url>/servicedesk/webservices/Role?wsdl |
Support Group | <nimsoft_monitor_integration_url>/servicedesk/webservices/SupportGroup?wsdl |
Task Ticket | <nimsoft_monitor_integration_url>/servicedesk/webservices/TaskTicket?wsdl |
Tenant Provisioning | <nimsoft_monitor_integration_url>/servicedesk/webservices/TenantProvisioning?wsdl |
Ticket | <nimsoft_monitor_integration_url>/servicedesk/webservices/Ticket?wsdl |
Utility | <nimsoft_monitor_integration_url>/servicedesk/webservices/Utility?wsdl |
Value List | <nimsoft_monitor_integration_url>/servicedesk/webservices/ValueList?wsdl |
Workflow Action | <nimsoft_monitor_integration_url>/servicedesk/webservices/WorkflowAction?wsdl |
Worklog | <nimsoft_monitor_integration_url>/servicedesk/webservices/Worklog?wsdl |
SOAP UI Projects
For URLs to sample SOAP UI projects and relevant instructions, visit:
Related pages
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