Automation FAQs

• Where do I find a list of all the OOTB Services that are available?

  View the list of all OOTB Operations, navigate to Automation → Service Configurations. Click on the required Service to edit the Service Configurations The list is also documented here.
  
  

• How do I find out which Service Configurations are required for a specific Service?

  The list of workflows and their corresponding Inputs, as well as Service Configurations, are documented on Out-of-the-box Automation Operations and Workflows.
  
  

• How do I find out which step in the Automation Workflow is failing?

  If the automation is being executed through a skill, you can view the Automation Workflow details in Conversation History. Navigate to the Conversation History and Locate the Automation workflow in the conversation history logs. Click on theicon to view the triggered Automation Workflow details. Click to View Logs to view execution logs.
  
  

• When relating a Workflow Service as part of a skill, where can I see the Input Parameters listed?

          When you are adding an Automation Workflow into a skill, you can see your custom workflow in the list of Workflow Services. Based on the selected workflow service, you need to specify the mandatory input parameters as shown below.