Set Locations and Time Zones

This article contains the following topics:

Valid Locales

Serviceaide Intelligent Service Management supports the following languages:

Language	Code
Chinese	zh_CN
German	de_DE
English	en_US
Finnish	fi_FI
French	fr_FR
Italian	it_IT
Japanese	ja_JP
Portuguese	pt_BR
Russian	ru_RU
Spanish	es_ES
Swedish	sv_SE

Valid Time Zones

The Timezone field in Intelligent Service Management is a read-only field. You are not required to set the timezone for a given user manually. The timezone and the timestamp that is visible to users in the application depends on the system in use. When a user logs in to the application, the user account timezone value is synched with the system in use.

When you log in from a different geographical location or modify the timezone in the system, the application timezone is updated automatically. The change is reflected at the next successful login to Intelligent Service Management.

The accepted time zone values are derived from the tz database. Wikipedia maintains a list of tz database for time zones at: http://en.wikipedia.org/wiki/List_of_tz_database_time_zones.

Visit the link for the list of valid time zone values.