SMTP Send Mail Connector

Automation Center is only available in the ISM Service Management edition. This feature is not available in the ISM Service Desk edition.

The SMTP Send Mail connector sends automated email notifications. As a designer you can use the connector to send an email during password reset for a requester or a specified user. This section provides following information for the SMTP Send Mail connector:

Credentials

Credential Parameter	Description	Encrypted
Email Port	The full email address that is entered for the user name to log in to the server.	Yes
Email Server Password	The password that is associated with the user name to log in to the server.	Yes
SMTP Authentication	Indicates whether an SMTP client may log in using the authentication mechanism.	No
Email Server	The SMTP server address, to connect to, for relaying emails.	No
Email Server Username	The SMTP server user name for connecting to the SMTP server.	No
SMTP SSL Trust	Indicated whether to encrypt your SMTP connections using SSL.	No

Operation

Send E-mail

Input and Output Parameters

Send E-mail

Input Parameters
Name	Description	Required?	Type
Smtp Authentication	Specify the Is smtp authentication that is needed: null - unsecure, TLS - TLS security, SSL - ssl security	FALSE	String
Smtp Host	Specify the Smtp server host	FALSE	String
Smtp Port	Specify the Smtp server port	FALSE	Integer
User Name	Specify the mail account user name.	FALSE	String
Smtp SSL Trust	Specify the mail smtp ssl trust url.	FALSE	String
Email Recipients (TO) List	Specify the semicolon separated ID list of TO recipients of the communication.	TRUE	String
Email Recipients (CC) List	Specify the semicolon separated ID list of CC recipients of the communication.	FALSE	String
Email Recipients (BCC) List	Specify the semicolon separated ID list of BCC recipients of the communication.	FALSE	String
Subject	Specify the subject of the email message.	TRUE	String
Body	Specify the body of the email message.	TRUE	String
Attachments	Specify the semicolon separated list of attachment files sent with the email message.	FALSE	String
Timeout	Specify the timeout value in millisecond.	FALSE	Integer
Email Format	Specify the format of the email message that is, HTML or plain text email formats.	FALSE	String
Encoding	Specify the char set for the email content. Default is UTF-8.	FALSE	String
Output Parameters
Name	Description	Required?	Type
Success	(Boolean) Identifies the send mail operation is a success or not. The parameter has the following possible values:	TRUE	Boolean
Success	True - success. False - failure.	TRUE	Boolean
Result Code	Result code indicates the success or failure status of the operation.	FALSE	Integer
Result Message	Specify the verbose result message that indicates the status of the operation.	FALSE	String

Associated workflows

Reset Password for a Specified user.
Reset Password for the Requester.