Title: Release Notes  
Owner: Prudhvi Praveen Uppuluri
Creator: Prudhvi Praveen Uppuluri Jun 29, 2018
Last Changed by: sneha.tripathi Oct 08, 2021
Tiny Link: (useful for email) https://serviceaide.atlassian.net/wiki/x/coAYLQ
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Oct 08, 2021 12:36 sneha.tripathi View Changes
Aug 05, 2021 12:52 sneha.tripathi View Changes
Jul 07, 2021 09:24 sneha.tripathi View Changes
Jun 10, 2021 15:45 sneha.tripathi View Changes
Mar 23, 2021 12:36 sneha.tripathi  
Outgoing Links
External Links (40)
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/88…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/81…
    https://www.twilio.com/docs/whatsapp/guidance-whatsapp-medi…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/80…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/88…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/84…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/81…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/78…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/94…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/78…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/78…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/83…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/89…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/89…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/75…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/10…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/79…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/82…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/82…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/89…
    mailto:info@serviceaide.com
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/88…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/88…
    https://support.serviceaide.com
    https://support.serviceaide.com/
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/98…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/81…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/83…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/11…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/78…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/79…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/78…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/82…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/11…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/81…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/90…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/82…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/11…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/83…
    https://serviceaide.atlassian.net/wiki/spaces/LUMA/pages/82…
Luma 1.x (36)     Page: Synchronize Users from CA SDM and ISM
    Page: Configure Twilio for WhatsApp
    Page: Assign Phrases to Suggested Skills
    Page: Manage Users in Luma
    Page: Creating your First Skill
    Page: Manage Post Fallback
    Page: Published Fixes
    Page: Sync Data from Other Sources
    Page: Training your Bot
    Page: Skills Builder Overview
    Page: Creating attributes that retrieve values from outside of Luma
    Page: View Agent Chat Dashboard
    Page: Post Fulfillment Actions
    Page: Send Attachments Using Skill Fulfillment
    Page: Customize Web Widget Styles
    Page: Bot Dashboard Overview
    Page: Manage Aborted Skills
    Page: Automated Follow-up Skill
    Page: Create Frequently Asked Questions (FAQs)
    Page: Manage Tenant Settings
    Page: Transfer to Agent Skill
    Page: Create a Custom User Registration Process
    Page: Manage Groups
    Page: Manage Bot Configuration
    Page: Manage Threshold Validation
    Page: Measure Customer Satisfaction
    Page: Configure WeChat
    Page: Create a Rest Connector
    Page: Define Welcome Skills
    Page: Manage Agent Chat Console Settings
    Page: Agent Chat Console
    Page: Configure Web Widget
    Page: Send Notifications to Luma Users from other Applications
    Page: Create Conditional Follow-up
    Page: Define Roles and Permissions
    Page: Create a SOAP Connector